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Rug & Pillow — Frequently Asked Questions
What rug & pillow brands does NY Furniture Direct (NY) carry?
Our Rug & Pillow selection includes FOA East, chosen for a balance of quality, comfort, and value. Browse the collection to compare styles and finishes side by side.
What materials and finishes can I choose from?
This collection includes options in 100% Polypropylene, Polyester, Polyester Velvet, Wool, Cotton Polyester, so you can match both your room's look and your household's needs.
How do I choose the right rug & pillow?
Measure where the rug & pillow will go, then check your doorways, hallways, and stairwells to be sure it will fit inside. Think about how it will be used and by whom — homes with kids or pets do best with durable, easy-clean materials — and match the color, finish, and scale to what you already own. Want a second opinion? Just contact us.
Do you deliver rug & pillow items?
Yes. We deliver throughout our local service area and, in most cases, will bring your rug & pillow inside and place it where you want it. See our shipping & delivery policy for timelines, or contact us for a quote and an estimated delivery window.
Can I finance a rug & pillow?
Yes. We offer financing options on qualifying purchases, often with promotional low- or no-interest plans. Ask us about prequalifying so you can shop with a budget in mind.
Does my rug & pillow come with a warranty?
Most pieces are covered by the manufacturer's warranty, which typically protects against defects in materials and workmanship for a period that varies by brand and product. Keep your order confirmation as proof of purchase, and contact us if you ever need to file a claim — we'll help you work with the manufacturer.
What if my rug & pillow arrives damaged?
Inspect it at delivery, and if anything isn't right, note it on the paperwork, snap a few photos, and contact us immediately. We'll coordinate a repair, replacement part, or return under our return policy.