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Bed — Frequently Asked Questions
What bed brands does NY Furniture Direct (NY) carry?
Our Bed selection includes ACME East, chosen for a balance of quality, comfort, and value. Browse the collection to compare styles and finishes side by side.
What sizes are available?
Right now this collection includes Twin, Queen. Sizes sell through as inventory moves, so check the specific item for its current options, or contact us to confirm the size you need.
What materials and finishes can I choose from?
This collection includes options in Collection_Estrella_Wood, so you can match both your room's look and your household's needs.
How do I choose the right bed?
Begin with the mattress size you need, since that sets the frame size. Choose a style — panel, storage, or upholstered — that fits your room and headboard preference, and confirm you have ceiling and wall clearance. Want a second opinion? Just contact us.
Do you deliver bed items?
Yes. We deliver throughout our local service area and, in most cases, will bring your bed inside and place it where you want it. See our shipping & delivery policy for timelines, or contact us for a quote and an estimated delivery window.
Can I finance a bed?
Yes. We offer financing options on qualifying purchases, often with promotional low- or no-interest plans. Ask us about prequalifying so you can shop with a budget in mind.
Does my bed come with a warranty?
Most pieces are covered by the manufacturer's warranty, which typically protects against defects in materials and workmanship for a period that varies by brand and product. Keep your order confirmation as proof of purchase, and contact us if you ever need to file a claim — we'll help you work with the manufacturer.
What if my bed arrives damaged?
Inspect it at delivery, and if anything isn't right, note it on the paperwork, snap a few photos, and contact us immediately. We'll coordinate a repair, replacement part, or return under our return policy.