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All — Frequently Asked Questions
What does NY Furniture Direct (NY) sell?
We carry furniture and mattresses for every room in the home — living room, bedroom, dining room, home office, entertainment, and outdoor — plus accents and décor to finish the look, all from ACME East, FOA East, Ashley Furniture, Ashley (Store Exclusive).
Do you offer delivery?
Yes. We deliver throughout our local service area and, in most cases, bring pieces inside and set them in place. See our shipping & delivery policy for timelines and coverage, or contact us for a personalized quote.
What financing options are available?
We offer financing options on qualifying purchases, frequently including promotional low- or no-interest plans. Ask us about prequalifying so you know your options before you shop.
How can I get help choosing?
Our team is happy to help you compare options, plan out a room, or track down a specific piece — just contact us and we'll point you in the right direction.
What is your return policy?
Please review our return policy for full details on returns, exchanges, and how we handle any items that arrive damaged.